Don't Become The Next Denver Network Security Horror Story

We have all heard the horror stories of how companies had a security breach with their important data and the repercussions from that breach. In recent years, the need for computer and network security has grown dramatically and is essential for any business.


To better assess the ramifications of a security breach, let’s take a look at a typical case study.


The XYZ marketing company acts as a processing hub for large cable companies. They store and manage customer data in their warehouse. They in turn bill the customer, send marketing messages about when their service is about to expire and advertise new service offers to customers.


The database director for the company (we’ll call him Jack) is responsible for a team of people who manage, manipulate and store the customer data. Susie is Jack’s assistant and is in charge of (you guessed it) managing Jack. Jack reports to Tom who is the CEO at XYZ. He is very confident in Jack’s abilities and has placed a great deal of trust in him.


Network Security Denver has contacted Jack several times about the security issue he is facing with their open system. Every time Jack puts it into his budget for the year it gets cut so for now he has to hope that all goes well full knowing this could be an issue for the company if the sensitive customer data is somehow released.


On November 20th, Tom gets an email from Z’s Cable Company that states:


Dear Tom,

Please cease and desist all direct mail and email advertising programs for the upcoming Challenge Cable program and any other invoicing, email or direct mail programs that are in process at this time. We have encountered a glitch in your system that has released sensitive data about our client’s financial status into cyberspace.


Apparently the security system you have set up in your company is not functioning and I suggest you have it checked immediately.


In order for us to proceed with any of our programs, we will have to have a report of your updated security system and the fix for the current breach.


John Robensberson


Tom immediately called Jack into his office looking for answers to the security breach.


Jack knew the company’s business systems collected data from the cable companies control system, and he figured Tom knew that too. But Jack didn’t have any idea whether the control system networks were connected to other external networks form the cable companies. He was hardly a cyber-security expert – even if his job included the role of part-time security manager. The company’s security focus had always been on customer data, processes and protection of physical assets.


It’s not as if they’d turned a blind eye to network security; virus protection was updated regularly, and the company’s control system network was protected behind a firewall. But between the various control systems and an ever-increasing number of other components the data storage system contained so many disparate components that the company had simply avoided discussion of the topic.


But Tom was adamant and knew he was about to lose the client if he didn’t do something.


It was for the best, Jack knew. But he wasn’t really even sure where to start. He could call for IT consulting services in Denver, but their focus was on the PC network; Brent knew the control system required a different approach and he was not sure they were capable of working with it.


QeH2's Denver network security approach deploys security at your network. This can be a single device with multiple functions or dedicated devices with a singular focus, depending on your needs.

QeH2 is the leading provider of Denver network security for the Colorado Front Range area. QeH2 provides IT consulting, computer and desktop support, computer networking, data recovery, computer repair services, web development, network security, software development and other related IT services. QeH2’s business IT solutions can help the IT infrastructure that runs your business become more productive for your business. Contact us at (303) 688-7531 or visit us at http://www.qeh2.com/.